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dentistreviews

We live in a time where even one online review, if it\’92s bad enough, can really hurt your business. But that shouldn\’92t scare you away from Google My Business and Yelp, because managing your online reputation can be a really useful tool in attracting new dental patients and keeping old ones.

If you\’92re ready to take control of what your patients are saying about you and your dental practice, use these 4 tips to get better dentist reviews.

Get Your Patients\’92 Input

Talk to your patients and find out if there\’92s anything about your practice that can be improved. Allowing your patients to give their input on what could improve is a great way to change your practice for the better. People like to be heard, and when you take their thoughts into consideration, they\’92ll notice! And hopefully write a positive dentist review.

Ask for a Dentist Review

It never hurts to simply ask! Have your staff ask your patients if they had a good experience after their appointment is complete. If they say yes, your staff should ask the patient to write a dentist review. The worst that can happen is the patient declines. But if they agree, that\’92s another positive dentist review contributing to your online reputation.

Respond to the Dentist Reviews Out There

If you\’92re using a platform like Google My Business or Yelp, you have the opportunity to respond to your patients\’92 reviews. If the dentist review is not so positive, let the patient know that you\’92re sorry, and that you\’92ve heard their complaint. Then put your words into action! Change what needs to be changed in order to prevent that patient\’92s poor experience from happening again. If you need help responding to a negative review in a positive way, use these tips.

If there are positive dentist reviews, thank the patient for their kind words. Acknowledging your patients\’92 feelings will help you improve your practice and acquire more positive reviews.

Make it Easy

Some patients won\’92t want to go out of their way to provide you with a dentist review. So make it easy for them! Send your patients an email after their visit. The email can thank them for coming in to see you and segue into asking them for a review. Providing the link for them will increase your chances that they write a dentist review.

Just about everyone is online nowadays. Which means when prospective patients are looking for a dentist, they\’92ll see what your current patients think about your service. Use these tips to build a positive online reputation for your practice.

Want more dentist reviews? Improve patient satisfaction with these 3 tips!

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