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What makes a dental clinic exceptional and stand out among the rest? A potential patient will be looking for specific characteristics when searching for their new dental clinic, ensure your dental practice has these characteristics.
Here are some of the top characteristics of a dental clinic that rises above the rest.
Friendliness
A professional and friendly staff will help your dental clinic shine. Not only will it help staff morale internally, but patients will take note as well. No one likes to be around a grump, especially in a setting where most patients are already feeling nervous, scared or apprehensive. Create an atmosphere of lighthearted, personal and friendly communication.
Achieve that sought after \’91WOW\’92 factor with these 4 ideas for creating the ultimate patient experience.
Structure
A million dollar dental clinic is structured for success, with crystal clear goals that are monitored constantly. Create S.M.A.R.T. goals and share them with the team. They will be true motivators for the dentist and staff when they are used consistently to gauge the practice\’92s progress.
Skill
Both dentists and their staff should take their profession seriously and have a strong passion to deliver high quality care that lasts. Become a lifelong learner. Your dental clinic should always be learning in order to deliver an ever-improving quality of care, and to apply new techniques and methods.
Taking the Time
A stand out dental clinic values time\’97the patient\’92s time at the very top of the list. Patient appointments should be adhered to and treatment should be completed in a timely manner. Taking the time also involves answering all your patient\’92s questions and listening to any concerns. Never speed through a patient\’92s treatment schedule. Carefully and effectively explain a diagnosis and treatment if necessary.
Communicate
Effective communication in the dental clinic includes listening, writing and talking. Poor communication can have a negative effect on many aspects of the business, so it\’92s vital that you and your staff have clear communication to ensure all tasks and responsibilities are carried out correctly.
Your dental clinic could be the best of the best if it possesses these common characteristics.
Want to improve your business? Patient Focus can help your dental clinic find success through dental recall. Contact Patient Focus now to get more appointments.
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