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A dental office without good staff communication is a recipe for disaster. Effectively communicating enhances success and ultimately overall satisfaction not only in the workplace but in life.
In dentistry, it\’92s crucial to master staff communication in all ways – the relationship between doctor and patient, hygienist and doctor and hygienist and patient, as well as between staff.
Poor staff communication can lead to decreased motivation, increased misunderstandings and even create conflict. These communication problems can trickle down to your patients who can often sense issues even if you think it\’92s only internal.
Quality communication is key to the success of any workplace. Read this blog to improve communication skills to keep your schedule full.
Consistent and effective staff communication in your dental office can be one of your most powerful assets and lead to a fulfilling and successful business.
Avoid these five critical mistakes in establishing effective staff communication.
Dental Staff Communication Mistake #1: Not Being on the Same Page
Huddle up! If you\’92ve been wondering why your dental office isn\’92t producing results, maybe you should consider starting a morning huddle for the ultimate staff communication! Here you can set the tone for the day, inspire and create daily performance outcomes with the entire team. You\’92re able to get everyone on the same page with a morning huddle.
Dental Staff Communication Mistake #2: One-Size-Fits-All Communication
Everyone has their own communication style\’97there\’92s no one-size-fits-all. Some people can get it right off the bat, while others may need a bit more explaining. Take into consideration everyone\’92s different learning and communication styles with a communication strategy that will address them all.
Dental Staff Communication Mistake #3: Not Taming Your Tone
The tone of your voice is always important but especially during stressful times in the workplace. If you\’92re feeling frazzled, you might have an edgy tone. Here\’92s a tone-taming trick\’97before you talk, stop, pause and take a deep breath. Then, communicate what you wanted to say.
Dental Staff Communication Mistake #4: Being a Gossip King or Queen
You never want to indulge in gossip at the dental office, but it can ruin reputations and break trust. You want to be trusted as a communicator and team member\’97leave all gossip at the door and don\’92t partake.
Dental Staff Communication Mistake #5: Not Listening
We often think of effective communication skills being how we speak or write. But listening is the key to all effective communication. Being an active listener means you have the ability to accurately receive and interpret messages in the communication process.
Staff communication is a precious tool in your dental office. When you can avoid these staff communication mistakes, it will benefit your leadership, success and your business!
Are you ready to simplify and streamline your efforts to grow you dental practice? Follow this link to request a consultation with one of our call experts, or call us today at 888.978.2615 and get started in only three simple steps!
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