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How to Get New Patients Into Your Dental Practice

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Is the door to your dental practice collecting dust and are the hinges getting rusty?  Stuck in a slump with no new dental patients coming in or struggling with a low retention rate?  It\’92s time to change things up.  Discover how to get new patients into your dental practice and keep them there. The great news?  It\’92s not as expensive or difficult as you may think.  

How to Get New Patients Into Your Dental Practice\’97And Keep Them There!

Creating the best experience possible for patients will not only ensure new patients find their way through your doors, it will help to skyrocket your retention rates. Follow these three rules of a successful dental practice and you\’92ll quickly find your schedule filling up!

Survey Your Surroundings

Take a look around your dental practice and ask yourself these questions:

  1. Is the d\’e9cor attractive?
  2. It is clean?
  3. Is there plenty of space?
  4. Is there entertainment for patients while they wait?
  5. Is it comfortable?

If you answered no to any of these questions, it\’92s time to redecorate and reorganize.  Your office and waiting area should be a place you wouldn\’92t mind hanging out in for a little bit.   

Consider these 6 things when creating the best dental office design ergonomics to make your patients feel right at home.

Slap on a Smile

A genuine smile goes a long way.   Do you see smiling faces when looking at your staff?  Do you find yourself too busy thinking about what you need to do next instead of being in the moment and smiling during your day?  A smiley and friendly dental staff that greets patients as soon as they walk through the door will make all the difference in the world.  If your patients don\’92t feel welcomed, you can bet they won\’92t be coming back.  Always hire a calm, pleasant and positive office staff to guarantee that happiness radiates all the way to the patient.  After all, happiness is contagious!

Target Inactive Patients

You should always maintain a recurring relationship with all of your patients\’97active or inactive.  If you don\’92t keep communication strong, how can you ever solidify any sort of valuable relationship?  If you\’92ve been considering a patient recall system, you want it to be as effective as possible, because it is one of the most important systems that you can have in your practice. Don\’92t let your existing patients fall through the cracks! Keep them coming with a top notch patient recall program.

Stop scratching your head and worrying how to get new patients into your dental practice. Follow these helpful tips and quickly see an increase in your new and returning patient visits!

Are you ready to simplify and streamline your efforts to grow you dental practice?  Follow this link to request a consultation with one of our call experts, or call us today at 888.978.2615 and get started in only three simple steps!

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Dental Office Design Ergonomics for Making Patients Comfortable

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Let\’92s be real.  Dental visits are often associated with apprehension and discomfort.  Since there tends to be an aversion to dentistry, it is crucial to create a feeling of warmth and welcome in your dental practice.  One of the best ways to do this is through your dental office design ergonomics.  Ergonomics includes design factors, as for the workplace, intended to maximize productivity by minimizing operator fatigue or discomfort. 

The goal is to make your patient\’92s entire experience from the reception area to the dental chair a calming, inviting and comfortable one.   They should feel at home right off the bat when stepping through your front door. 

Have your patients ever walked out of your dental office saying, \’93WOW!\’94?  Read this blog post to learn how to make your dental patients feel right at home and to create the ultimate patient experience!

Here are 6 things to consider when creating the best dental office design ergonomics to make your patients feel comfortable and right at home. 

Seating.  Dental chairs are a big part of your dental office design ergonomics.  Dental patient chairs should be comfortable, ergonomic, adjustable and durable.  The chair should be constructed of high quality materials and provide ultimate comfort and control.   Here are some ergonomic guidelines for selecting dental patient chairs

Colors.  Choose colors throughout the office that soothe and help relieve your patient\’92s fear or tension.  Here are some quick color tips to consider:

  • Blue: color of trust and intelligence
  • White: peaceful and honest
  • Brown: warm and inviting
  • Green: soothing and natural
  • Red: good for accents and to add a little pop, but too much red conveys the message of danger, pain and anger

Lighting.  Have light in several different directions to brighten the room\’97not just overhead fluorescent lighting.  Use windows if available for natural lighting to make the room seem airy and restful. 

Smell.  Bleach and anything that resembles an anesthetic smell should be avoided\’97it\’92s a clinical smell.  Avoid strong-smelling disinfectants and choose a neutral, pleasant smell. 

Sound.  Choose reception music carefully.  You want it to be quiet and fit the taste of the majority of your patients.  Generally a good go-to is classical chamber music. 

Keep the elderly in mind.  You may need to make some adjustments for your older patients.  Make sure your floors aren\’92t slippery and provide standard-height chairs that are firm and comfortable.

Having a pretty office isn\’92t enough.  Dental office design ergonomics should be geared to the comfort of your patients to make them feel at ease and entice them to come back again and again. 

Providing your patients with a goodie bag at the end of each visit shows your appreciation and furthers the conversation of preventative dental hygiene.  Here are 16 goodie bag ideas that you can give to your patients during a visit to your dental practice. 

 

 

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An Appointment Reminder to Get Dental Patients Back in Your Chairs

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As any practice administrator or dentists knows, missed appointments account for the biggest loss of revenue in a dental practice.  We\’92re all busy.  And your patients are no exception.  Every dental practice has those patients who need a little extra nudging to schedule their visits on a regular basis.  Even if they are regularly coming in, there are always times and an appointment may slip their mind. 

With either of these patient types, it is crucial to keep in touch and deliver an effective appointment reminder to get them back in your chairs.  An effective appointment reminder is key.  So what is this appointment reminder that will increase repeat business, build loyalty and get dental patients back into your practice?  Phone calls.  Patients appreciate businesses that make the time and effort to connect with them.  A phone call adds the perfect personal touch.

But keeping up with every single one of your patients\’92 cleaning schedule and checkup is a ton of work for you and your staff. Boost efficiency and simplify the appointment reminder process by using a professional call center.  Patient Focus makes live calls to your existing patients to schedule continuing care appointments.  Even, better we have one caller that is assigned to your office\’97Patient Focus then becomes an integrated extension of your practice.  Taking these appointment reminder calls off of your plate will save your staff time while still providing high quality service for your patients. 

Now you can reduce no-shows at your practice with an appointment reminder that gets patients back in your chairs. 

Patient Focus is ready to simplify and streamline your efforts to grow your dental practice!  Discover how you can begin realizing the increased revenue of a reactivated patient database with these 3 Simple Steps to Increased Revenue.

Ready to realize increased revenues? Discover what this Tempe Dental Practice saw from implementing Patient Focus\’92 services in only one short year. These results could be yours!

 

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