About Patient Focus

The Patient Focus team is comprised of talented, passionate and driven individuals. Our live callers and our management team are committed to providing an excellent customer experience through our streamlined processes, quality communication and amazing client results.

Who Is Patient Focus

Our Company Mission

It is our mission to breathe life back into the practices we partner with and in doing so increase their overall revenue and help to improve profitability.

The Patient Focus Difference

Unlike other recall services, our entire practice is built upon the concept of personalized, live calling. Our friendly team of live callers, based in Mesa, Arizona, will connect with your inactive or dormant patients and successfully get them back on your schedule.

The Patient Focus Promise

We promise to be committed to your practice’s success. Our simple and seamless integration ensures easy setup and an effective transition to a full schedule. We will contact everyone who doesn’t have an appointment in your PM software and schedule appointments with consistency month after month.

We Deliver

The results our clients see from partnering with Patient Focus are outstanding. We consistently deliver an exponential return on our customer’s investment in our services, and regularly deliver results like we did for this Tempe Dental Office.

Our Focused Skillset

Dedicated Live Callers

Reactivating Dental Patients

Keeping Patients in Recall Rotation

Improving Team Efficiency

Increasing Practice Revenue

Meet Our Team

Bryan BakerDirector of Operations

Bryan’s experience in technology and in the dental industry have led to numerous advancements for Patient Focus. Under Bryan’s leadership, the Patient Focus relationship center has become the best in the industry for driving patient engagement for our customers.

In addition to leading a best-in-class relationship center, Bryan oversees Patient Focus’s operational teams, driving growth and continuous improvement. Bryan has a Bachelor’s degree in Biology from Brigham Young University.

Dallon KleinRegional Account Executive

Dallon is a business minded individual that focuses on creating and nurturing relationships, and has over four years of experience in sales and customer service. Dallon has worked in various roles of customer service ranging from managing a full service restaurant, to working as a Customer Relationship Coordinator with our parent company, Client Focus. He understands the importance of creating good relations between our company and client, as well as maintaining and strengthening those relations through delivering exceptional results and service.

Dallon is passionate about discussing business strategy and consulting with dentists to help them grow their business.

Kim Winder

Kimberly is a dental hygienist passionate about dentistry in every aspect. She has been in the dental industry for over 18 years, including a decade as a dental practice owner in Arizona. Over the past few years she noticed a need in the dental field to improve the functionality & efficiency in the dental office, and it is now her goal to help offices achieve this dynamic by outsourcing low production, time consuming activities, like recall to a qualified company who will assist businesses in streamlining their productivity and increasing revenue. Outsourcing is crucial to allowing the dental team to focus on what they do best; serving the community with high quality dental care. When Kimberly isn’t working dentistry she is busy adventuring with her husband & three children to the beach, Disneyland, or hiking in the mountains.

Tasha Buys

Tasha is a family woman first and a business woman second. Born and raised in Arizona the call center capital of the nation, she has grown to love the art of communication through the phones. With over ten years of experience in the call center industry, and a mix of management and sales experience, she brings a lot to the table at Patient Focus. Tasha is a leader who actively makes things better and impacts positive growth in the company.

Our Team of Live Callers

Every individual on our team of callers is committed to helping your practice grow. Through our comprehensive employee training, and dedicated process for reactivating your patients and keeping them in your recall rotation we are able to deliver outstanding results for the practices we partner with. Each member of our team has stellar customer service, organizational and communication skills, making your experience with Patient Focus absolutely exceptional.

Getting Started with Patient Focus

Getting started with Patient Focus is as easy as 1-2-3. With our simple and secure integration and customized calling system for your practice, you’ll be up and running in no time.

Learn how you can get started today and begin to increase your practice revenue!

Get Started with Patient Focus

Ready to fill your schedule?

Call Us Today! 888.978.2615 | info@patientfocusnow.com